You are protected by various state and federal laws with respect to consumer privacy, including, without limitation, Section 5 of the Federal Trade Commission Act, which prohibits unfair and deceptive practices, and the Fair Credit Reporting Act (FCRA), as amended by the Fair and Accurate Credit Transactions Act of 2003 (FACTA), which promotes accuracy in consumer reports and ensures the privacy of information contained therein.
Information That We May Collect.
We do not collect information about you unless you expressly instruct us to collect your information as part of a lease application process. This information may include, without limitation, name, social security number, address, phone number, rental history, employer, bank information, financial status and any other personal information generally required to complete a residential lease and credit application (collectively, the “Application Information”).
Our Use of Your Information.
The Application Information you provide to us is used solely for the purpose of requesting a credit report and making an evaluation of your lease application. Only third party credit reporting service providers, employees, brokers and other authorized personnel on a need-to-know basis have access to the Application Information and such access is only for purposes of conducting a fair evaluation of your lease application. We use On-Site Manager, Inc. (www.on-site.com) to assist in obtaining credit reports in connection with your lease application and for other management purposes with respect to our properties. The use of your Application Information provided to On-site Manager, Inc. for purposes of the credit application is subject to the policies of On-Site Manager, Inc. The Company shall not be responsible for any use of such Application Information by On-Site Manager, Inc. based on their privacy policies. You may contact On-Site Manager, Inc. directly should you have specific questions regarding their policies. We and/or On-Site Manager, Inc. may contact any individual(s) or organization(s) contained in your lease application solely for purposes of verifying the information you provide to us and you authorize us to do so by completing our lease application.
We internally use the Site Use information to improve our services, to statistically analyze website usage, to improve our content, to customize the Site’s content and layout and for other customer service purposes. We believe these uses allow us to improve the Site and better tailor it to meet our user’s needs.
We do not sell, lend or rent any personally identifiable information about you to any third parties outside of the Company, its parent, affiliates, subsidiaries, authorized agents and service providers, operating companies and other related entities.
Disposal of Information
Pursuant to the requirements of the Disposal Rule, a part of the Fair and Accurate Credit transactions Act of 2003 (FACTA), the Company will use reasonable and appropriate measures to prevent the unauthorized access to – or use of – the Application Information you provide to us. This may include the physical destruction of files containing your Application Information and the destruction of electronic files or media containing your Application Information. The Company uses commercially reasonable measures, in its discretion, to properly dispose of your Application Information.
Third Party Collectors of Information.
The Company will notify you and/or your broker of any unfavorable action taken with respect to your lease application (whether based entirely, or partly on the credit report provided by On-Site Manager, Inc.) (“Adverse Action”). In the event any Adverse Action is taken based solely or partly on the credit report provided by On-Site Manager, Inc., we will notify you and provide you with additional information with respect to the source of the Credit Report and contact information.
Contacting the Site